By James Hibberd
Updated April 06, 2014 at 12:00 PM EDT
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The Game of Thrones premiere killed off HBO Go.

HBO’s online streaming service had problems during the season 4 premiere of the hit fantasy service, with many receiving a “fatal error” message.

“HBO Go did experience issues due to overwhelming demand around the premiere of Game of Thrones,” the network said in a statement. “The service has returned to several platforms and we are working hard towards full recovery, which we expect soon.”

The premium cable service’s official Twitter account acknowledged the problem and urged patience:

HBO Go previously had trouble during the True Detective finale last month.

For EW’s Game of Thrones season premiere coverage, see our recap “A Storm of Swords and Swingers” and our interview with Maisie Williams and showrunners on Arya’s twist.

Fans expressed outrage about the server outage on Twitter:

EW’s Game of Thrones Pre-Season 4 Coverage. Catch up on what you’ve missed:

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