August 20, 2009 at 07:30 PM EDT

A new report claims that people love their iPhones but they hate AT&T.* Uh, me too! I think most iPhone folk would agree that while the gizmo itself is a treat, the network coverage leaves something to be desired. And that something is network coverage.

But is that really just iPhone customers and AT&T, I wonder? Have you ever heard anyone claim to love their cellphone provider? I haven’t. The New York Times’ David Pogue is so put off by those annoying and pointless “to leave a callback number” messages, he organized a Take Back the Beep campaign to put pressure on the four big carriers to make their services more explicitly customer-oriented, and that’s just the tip of the iceberg.

If there were a cellphone genie granting wishes up in here, I’d love to be able to use any phone I wanted — particularly whizbang cool ones that are currently only available in Japan. What would you wish for, PopWatchers, other than free phones and service plans for all?

*I can’t find a copy of this report anywhere, and I wonder about its methodology and sample size — 200 people seems small (other comparable studies survey 25,000 consumers), especially based on the variety of geographic factors that could affect answers, so let’s all grab our grains of salt.

John Kenney
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