By Missy Schwartz
March 28, 2009 at 10:53 PM EDT

Ten days after Natasha Richardson’s tragic death following a head injury, Canada’s Globe and Mail has released transcripts of the 911 calls from the  Mont Tremblant ski resort in Quebec where the accident took place. According to the Globe and Mail report, at 1 p.m. on March 16, a medic who responded to the 911 call radioed back to hospital staff with the code “10-17,” which meant he had arrived at the destination, and said, “Uhh, we’re still waiting for the patient.” Eleven minutes later, the medic radioed again, saying, “There’sa [ski] patroller who just went by, who tells me it’s a 10-3.” This meant that the job had been cancelled; initially, Richardson declined treatment.

But at 2:59 p.m., another call was made and this time the case was classified as “dangerous”: “Priority 1, Mont Tremblant…17-Delta-1.” Richardson was then rushed to a local hospital, the Centre Hospitalier Laurentien inSainte-Agathe. Just before 4 p.m., the medic described her as “verbal,” meaning she responded when spoken to butotherwise drifted off. Her orientation rating was 0. This indicated that she didn’t know where she was,what day it was, or what had happened to her.

Richardson was later transferred to the Montreal trauma center Hopital du Sacre-Coeur. The ambulance carrying her arrived there less than 45 minutes after leaving the first hospital, at 6:38 p.m. The Globe and Mail reports that a neurologist on duty was overheardsaying that Ms. Richardson’s pupils were unresponsive, a sign ofadvanced brain damage. It is possible that had Richardson been transported by medical helicopter sooner, she might have survived.

Richardson died in New York City’s Lenox Hill hospital on March 18.

More from EW:
Natasha Richardson: 17 Key Roles
Natasha Richardson: A Critical Appreciation