Dan Snierson
May 15, 2017 at 12:56 PM EDT

It is indisputable that This Is Us left its mark the TV landscape this past season, emerging as broadcast TV’s big new breakout. The facts — and oodles of social media comments — also have shown that this high-octane family dramedy has deeply affected fans, to the point of tears.

On Monday, NBC has released its first teaser in anticipation of season 2 — there’s no new footage, as production on the new episodes hasn’t begun — and in the emotionally charged spot, real-life fans gush about the impact that the Pearson clan has had on them. (For example, one named her daughter after Chrissy Metz’s Kate.) But these viewers are in for another twist, as This Is Us stars Milo Ventimiglia, Mandy Moore, Sterling K. Brown, and Metz surprise them mid-testimonial. You can see the shock and awe that results from these encounters in the footage above.

This Is Us returns this fall, but on a new night: Thursday.

To read what Milo Ventimiglia had to say about the season 1 finale, click here.

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